New York Skin Solutions

[goof]

their tricks are always typical, giving out cheap coupons only to lure u into their outlet and hardsell..same for london , same for the hair loss..same trick used for groupon..can someone be more garang and do us justice..

since we know they will hardsell and even hurl insult at customers..someone shld record the audio, better still get a friend to be with u n on the camera not leting them know n post on youtube..once gather populariy, pressure the authority who will nv be bothered to step in for such matter until escalated..............this has been on going since 2008, and must stop

[madbeautyfreak]

i saw the groupon deal today and was tempted to buy and try coz i stay opposite city square mal very convenient for me
but after reading the HORROR stories, i decided not to.. so thank you ladies for sharing.. hopefully others be warned too and places like these will run out of business and close down soon.. no more victims

[steph j]

Hello girls!

I need to find someone to transfer my NYSS package to! This would be great if you have an oily-combination skin that is lacking in elasticity (collagen).

My Situation

I recently went to New York Skin Solutions at Ngee Ann City for a free facial treatment trial, and the effects on my skin were seriously amazing! So amazing that I got tempted into signing a package... OTL

However, I will be traveling for a month in April, and will thereafter be moving to the USA for a year. I made a mistake in my calculations and realized that I really wouldn't able to complete my package before I move, so I am now looking for someone to transfer my package to.

My package is S$1,819 (nett) for 10 sessions. I will be using 1 session, so the remaining 9 sessions will be transferred to you at S$1,637.10 nett. This is equivalent to S$181.90 per session, which is really cheap (please read my review below for my justifications). You can choose to pay by installments of up to 24 months, so that'll only be S$68.21 per month.

Please send me a PM if you're interested! (:


The Review

Anyway, I figured I would give my review of NYSS. My consultant was Esther Goh, and I went to the Ngee Ann City branch.

I obviously had a good time there or I wouldn't have signed on a package, but let me just disclaim my review by saying that, yes, the sales consultant was super duper uber pushy. However, she was pushy in a very diplomatic way, and even though I kept refusing at first, she never once made a "black" face at me.

The facial treatment started with a skin analysis. Esther showed me the different parts of my face as compared to my arm, and showed me that my face was severely lacking in collagen, and recommended that I go for the collagen treatment. She pointed out that my Groupon was for 2 treatments of a much more basic/cheaper type of facial, and would not really help my skin much. I asked what could be done so I could use the coupon and not pay a single cent (I was quite direct about this from the start - I just want to try the treatment, and don't want to pay more), so she very professionally upgraded me to a lighter collagen treatment (which still cost way more than my Groupon so I'm okay with that).

She proceeded to give me 2.5 hours of the best facial I have ever received. I had my face cleansed first, then the "ripe" pimples were extracted, followed by the collagen mask, and finally another kind of mask that I didn't ask about because I was like half-asleep by then and didn't want to talk. The masks smelled damn good, and apparently it's all made of all-natural ingredients and fruit extracts, which is pretty awesome. During this entire period, she did not try to hard-sell me anything at all. I was fully prepared for a very annoying session of "no, no, don't want", but she just chit-chatted with me about random things. When I remained silent, she did not try to keep engaging me in conversation, and let me rest instead. So her service is A++ in my books.

I haven't been to a facial for years, but I do use scrubs and masks at home, and I have my own facial cleansing regime. However, the before and after of my facial treatment with NYSS is amazing. I'm really sad that I didn't take pictures! ): But anyway, I could see and feel that my skin was significantly smoother, more supple and soft, and my half of the blackheads on my nose were gone plus the pores shrunk!

After the session, she began to try and sell me the package and I agree that she was very aggressive in trying to sell it to me, but come on - she's just doing her job. However, the selling techniques that she adopted was not hard-sell in any way. She did not, in any way, try to put me down, nor did she say anything mean to me. In fact, she didn't even say that my skin condition is damn bad to my face (although I know it is). She just pointed out the problems that I faced (i.e. collagen levels too low, too much sebum secretion, etc) and let me make my own conclusions.

The first thing she asked me was for my budget, and I told her I cannot afford $3,400 for 20 sessions even if I pay in installments, so she broke it down into a smaller package. When I still refused, she asked if curing my facial problems was very important to me, and that if it was not important, then she will not persuade me any further because it will not be mutually beneficial to both of us. I should've said no at that point, but the results seriously stunned me, so I was like "Yah, yah, I want my face to be better!"

So I ended up signing a package of 10 sessions for $1,700+GST.

TL;DR: Yes, all sales consultants will be very aggressive in trying to sell you a package, that's just how they make a living. The actual facial treatment is actually very luxurious for only S$181.90 (I compared it with my mom, who spends S$300+ per session for a facial that only lasts 1.5 hours - my session was 2.5 hours!), and my consultant was actually pretty nice. So NYSS for me was worth it! (:


SO ANYWAY. I would like to transfer the remaining 9 sessions to someone who would to like to take over my package. I have a couple of complimentary tickets which I can pass to you if you would like to give Esther a try before taking over my package. Please send me a PM if interested! (:

[CharmieZee]

I've completed my 3rd session from my package of 20 sessions. I agree that they hardsold me this package but I'm going to try it out and see if it works. It hasn't done any wonders for my skin yet, but after every session my skin is smoother from all the pimple-popping. I just came across this thread and read all the horror stories but I seriously hope I benefit something from these sessions and that they work for me somehow. I hope I didn't waste the money. I spent about 4k for this package.

I realised something too, all of you said that you were asked to sign up for collagen treatment, is this something they are made to sell because this is what I was asked to sign up for. Makes me wonder why other treatments don't get recommended? Do all of us really lack the same thing - collagen?????

I will keep you girls updated of my progress. *fingers cross*

[micshan87]

Honestly, I was a New York Skin customer long ago (can't rem when but I think it was 2008 ). I was really grateful to them for helping me clear my pimples and for restoring my clear pimple free face (except the occasional hormonal pimple). My face was rather perfect until I entered JC and the late night mugging caused my face to grow acne so bad that I looked like I had rosy cheeks from far when in fact on close up its just really bad acne and reddish leftover scars/marks.

Going for their facials really did help. Of course, do not expect a miracle. going for their facial one time will improve but the difference won't be much. You need to be consistent with the facials. It helped me a lot to the extent that I got my clear perfect skin back.

However, they were very pushy. VERY VERY PUSHY in my opinion. I was young then and sign up with them for a package at $800 for 10 sessions (according to them it was student price). I was a student then. Anyway, my face cleared before i finished the 10 session. To cut the long story short, I used up all my sessions except for the last one which i used only in 2011. But as my sessions were finishing (I think I was left with 2 or 3 more sessions to go) they started pushing for me to sign on further with them saying I could try their collagen treatments since my skin is cleared from acnes now and woman's skin are more sensitive and as we age our skin bla bla bla...

I remained firm and said no all the way. At my last facial session, my consultant already knew I won't be signing further and did a slipshod job for my last facial. Not that I mind since I already condemned them and really do not wish to continue with them. But she did push products to me after the facial and refused to let me go. I eventually won the battle and left. Never looked back since.

Now I'm sourcing for a new place to do facials as my pimples are back and I'm getting married. Sigh... I shouldn't have switched facial products. Super regret but gotta do damage control instead of whining. Anyway, just wanna let you girls know my thoughts.

[BuBbh]

You can try DRX at orchard Thong Building.. They ain't pushy at all and I think their facials are good but very ex.. $250 per session.. I have finished my package and am now at NYSE.. They are indeed very pushy but I have a lot of friends who wen there after like 10-20 sessions their skin are really good now.. But lately my skin is really dry n peeled abit.... So irritating and I wonder if is the cleanser that I am using from NYSs.. Anyone has good cleanser to recommend?