Unethical Practise of Mani & Pedicure Salon

[Yioyio]

It has been awhile since I last went for my mani and pedicure. Wanted to look good on CNY but came back with disappointment and frustration. I can only advise a "NO"...don't ever step in to this shop i have just went recently "LITTLE DOT's HEAVEN" at The Bencoolen (near bugis village). I'm so upset that I wanna let the whole world know about the unethical act of them.

The pedicure was done sloppily that you won't even bear to look at it. The gel nails color was so off from the color chart. After filing a complaint, given a touch up of the gel mani which in return ruined my initial gel mani and I have no choice but to re-do it again. Still got the guts to charge me for the soaked off?! Plus additional charges on the scrub/wax treatment for my pedicure which I was not even informed in the first place.

The arrogant tone of the lady boss really makes me wanna puke. Can you imagine what she said to me:" I dun think it's your first time doing mani pedi....the color on the chart will look different on the nails. It's like going to the fitting room, you try the dress and buy it. Are you going to return it when u find that it's not nice after you have bought it? Saying why I didn't mention the color is not nice when her gal was doing my gel mani thru out the 45mins. I told her this is bcos I was busy choosing the right color for my toenails. What's wrong of having the best color to match all my CNY clothes? Her gal did try to do a touch up for me but it's beyond redemption. They totally ruined my initial gel mani. I have to soak it off and re-do it again, in which I have to pay additional $30 for the soaked off but they will re-do the gel mani free for me. They should not even started on the touch-up in the first place if they are unable to do so. After their terrible mistake, I still have to pay for my own soaked off??!!

Moreover thru out the session, there was no mentioning of the additional charges for the scrub/wax treatment for my pedi. She insisted her china gal did inform me about it....probably I dun understand her gal's china tone. Said that I can well afford it.
I'm neither blind nor deaf that I dun even know if she did or did not mention anything about the additional charges. She only keep promoting their wonderful base coat which cost $39 and I told her I'm not interested. PLEASE....whether can I well afford all this unnecessary additional charges, it's none of her business ok?!! I will pay if it's worth it, but that kind of sucks services doesn't even worth a single penny.

PLEASE HELP TO SPREAD ARND.....TELL YOUR FRIENDS AND RELATIVES.....DO NOT EVER STEP IN TO THAT PLACE....OW YOU WILL REGRET.

[chubbyvoo]

Yioyio - sorry about your unhappiness

just sharing my personal views.....

to avoid unpleasant happenings eg. being over-charge, poor/pushy service, lack of skills result in unsatisfying looking nails, it's the best to go back to the usual nail salon or manicurist you trust. i'm sure most of them will go back to the same hair-stylist or change another only with good recommendation, isn't it?

for girls who seldom groom their nails, it can be really difficult to get good nail techs during CNY, cos' reputated nail techs will only serve their regulars. during this period of time, every salon, even the lousiest one will be packed. lots of part timer are hired and they are not properly trained. most of them worked under long hours become very sloppish in their work.

so one will have to depend luck just to have simple nails done.

[Tammy16]

She actually told you that the color on the chart will look different on your nails?!?! I have been going to this shop in far east to do my pedicure for so many years and whatever i see on the chart usually is exactly what i see on my feet. I think she is just not fit to be a lady boss, she doesn't know what is call service. Chill babe..don't get angry with such people okie.

[pinacolada]

waaah..
i feel you man.
before signing on to my this current salon, i tried out different salons first.
it's been 4 years and counting since i patronised my current one.
i had my fair share of unpleasant services and attitude too.

[janice_tan]

don't visit citibella too. there r too many complains against them.