Blacklisted Furniture Shops

[HL85]

WINTER at IFC. NO-GO. Lousy service and delayed delivery like mad. Keep postponing delivery and getting my order specs ALL wrong. i posted a review on Renotalk, can search and see.

[kittyki]

Originally Posted by duckiee

where is this red apple at?

There's an outlet at IMM

[kittyki]

Originally Posted by HL85

WINTER at IFC. NO-GO. Lousy service and delayed delivery like mad. Keep postponing delivery and getting my order specs ALL wrong. i posted a review on Renotalk, can search and see.

I went there a few times but the forum is down for the past few days? Or is it just me?

[lareine]

Recently I bought some furniture from them and I really regretted it coz the workmanship is really BAD! The painting is uneven & crack lines are obvious. I find it so ugly. but they tell me their quality is like that & they can't do anything...WTF? and is not like they are super cheap. The bloody person still tell me if you want 100% good quality buy those $8000 type of furniture Next time better do more homework b4 buying.

[cherrycola]

Castilla: www.castilla.com.sg

Their furniture is nice BUT they are extremely unreliable with delivering. They were supposed to deliver my sofa 6 weeks after ordering, called 1 day before delivery date to say it would be only 2 weeks later... and today, which is supposed to be the delivery date, I had to call to chase them only to find it will only be delivered on Friday!

I have taken and wasted so many leave days by now and I am SO hopping mad. By all means shop at Castilla if you don't mind waiting for AGES and wasting your leave days.

[bloomingmusk]

Don't ever go to those small furniture shop as well. This FENG YUAN FURNISHING at Bukit Batok Street 31, we have brought things from there before and we are repeated customers, yet they treat us like dirt. Their service, quality of furniture and delivery were good, i guess until they decide to do the delivery their own self, only hire one indian worker. We went back again to get bed, mattress and a divider. The first time the delivery, their worker has accidentally slash my bed when they carry down so hence they call up and postpone to the next day. I wasn't happy about it but since next day of delivery, i let it go. But they need to take so long and cannot tell of what time they will come to do the delivery.

When the divider came, we find the divider not suitable and not to our liking, we went down last saturday to see other patterns of the divider but there weren't much. But we just don't want the divider and we ask the lady boss there, whether we could change the divider into bed. She say ok but that the extra $20 won't be pay back to us but use that to charge as delivery fees. We say ok. And make appointment for the delivery to come on Monday. But as my mum has something on, she change the date to tuesday instead. But from that day on, they call to say they can't come, because of something and something, until my mum got mad yesterday calling up to them, asking what time they will be coming and she want her mattress to be here by yesterday, hopefully the lady boss would call back instead of us calling. The lady boss say ok they would call. Up till today, no call, no delivery, nothing at all. I mean if you don't want to change, then why promise to in the first place?

We brought 3 items from there and it's not cheap. All add about $700+ and yet, they can give this kind of services. I will never patronise again. And will probably won't go to those small shop again anymore....if not for a proper single bed that Ikea, Courts and etc doesn't have something i like, i wouldn't have go to them! Do think twice about going to this shop and it's located somewhere near Bukit Gombak.

[lurvee]

IMM has this shop called Mr Decor. They changed their name recently. I think many people boycotted their shop hence the name change. I can't remember what it was before that.

They delivered the wrong bed frame to my cousin's place and refused to change. Their CS was really bad to the max.